Overview
From $53,413 to $65,061 Annually
110 State Street
Albany, NY 12236
Minimum Qualifications
Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program
Non-Competitive Qualifications for appointment under NY HELPS Program:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, or eligible to
transfer to this title under Section 70.1 of the Civil Service Law.
70.1 Transfer:
For 70.1 transfer to a Program Aide, SG-13, you must have one year of permanent competitive service in an approved title allocated to SG-11 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the
Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Non-Competitive Promotion (NCP) Qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have at
least one year of permanent competitive or 55-b/55-c service in a clerical, keyboarding or paraprofessional qualifying title. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
Duties
Bureau Security Coordinator
- Communicate problem incident reports due to software errors with the Performance Optimization Support Team as they relate to the new software being implemented and updated by the Redesign Bureau.
- Test software updates to verify and ensure completion based on submitted change request and maintain a detailed database to track requests.
- Utilizes the Support Services Workflow application in Lotus Notes to coordinate computer security, software installation and hardware needs of new hires and existing staff with various ITS/CIO teams.
- Processes staff requests for reset passwords and management requests for staff reactivations in MEBEL, Payserv, and Image Viewer.
- Submits registration forms to the Department of Motor Vehicles’ (DMV) Data Services Center to request approval for bureau staff to access their database for the purpose of researching member addresses. Also forwards DMV deletion notices when staff no longer require this access.
- E-mails the appropriate Division contact to request authority for bureau staff to access the Accurint database; provides written justification for the necessity of use.
- Processes the Annual MEBEL Security Review for PIB staff. MEBEL authority reports for each staff member to the appropriate Assistant Director for re-assessment and subsequently processes any noted changes or deletions using the Support Services Workflow application.
- Service as point-of-contact for CIO
Program Support
- Act as bureau liaison with other Retirement Services units, employers and members via written and verbal communication.
- Work with Auditor 3 or designee on staffing for the Compliance Audit Unit.
- Assist in position classification activities by compiling data or drafting documents such as duties, Justifications, and other related materials.
- Assist the Compliance Audit Unit in tracking, preparing and reviewing performance and probation plans.
- Oversee group/unit/bureau business mailboxes, ensuring a timeliness response to customer inquiries.
- Develop, maintain and update operational procedures in accordance with jurisdictional policies and procedures.
- Document procedures and analytical methods; prepare tables, charts and reports.
Analytical Research
- Compile background information and documentation supporting Compliance Audit Unit results (e.g., portal screen shots, security logs, membership applications, etc.)
Bureau Personnel Liaison
- Under the direct supervision of the Auditor (3), coordinate all aspects of the hiring process for the Compliance Audit Unit.
- Prepare duties, postings and organizational charts to fill positions in the Compliance Audit Unit.
- Assist in position classification activities by compiling data or drafting documents such as duties, Justifications, and other related materials.
- Assist the Compliance Audit Unit in tracking performance and probation plans.
Information/Data Management
- Ensure the Compliance Audit Unit complies with PPI guidelines established by the Comptroller and any future changes to those guidelines.
Knowledge, Skills & Abilities
(1) Be self-motivated, conscientious and accountable for accurate work products.
(2) Ability to collect, analyze and draw accurate conclusions from large amounts of data.
(3) Ability to perform extensive research with a strong focus on details.
(4) Ability to draft correspondence based upon the detailed analysis of research.
(5) Knowledge of the laws, rules, regulations and policies that govern participation in the Retirement System and the ability to reach, understand and apply them.
(6) Ability to explain detailed instructions, processes and requests clearly and accurately in written and verbal form.
(7) Willingness to learn and take on new challenges.
(8) Ability to work in a team, and with customers, in a professional and effective manner.
(9) Develop and demonstrate a professional demeanor in both positive and negative situations.
Additional Comments
Telecommuting
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
- A state pension with vesting after five years’ service
- Comprehensive medical, dental and vision insurance available to all employees and their dependents
- Flexible spending accounts for dependent and health care
- Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
- Public Service Loan Forgiveness (PSLF)
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- Holiday and paid time off
- Shift and geographic pay differentials
- A committed continuous learning environment
- Informational Brown Bag sessions
- Wellness at Work Programs to promote employee health and wellness
- OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
- And much more
David Heaphy
P: (518) 474-1924
F: (518) 486-6723
[email protected]
Division Contact
Cara Davidson
[email protected]
To Apply
Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #06111-DJH on your cover letter for proper routing. Documents must be sent as unlocked and accessible attachments.